Refund policy

It may happen that you want to return an order. Perhaps because you do not like the product or perhaps there is another reason why you would not want the order. Whatever the reason, you have the right to cancel your order up to 14 days after receipt without giving any reason.

After cancellation you have another 14 days to return your product. You will then be credited with the order amount without shipping costs. Costs for returning from your home to the webshop are for your own account. Consult the website of your carrier for the exact rates. If you make use of your right of withdrawal, the product will be returned to Dirk Witte with all accessories supplied and - and needs to be in the same condition as sold - in its original condition and packaging. To exercise this right, please contact us via info@dirkwitte.nl. You can use the Model form for revocation. We will then refund the order amount due within 14 days after registering your return, provided that the product has already been returned in good order.

If the product is damaged or the packaging is damaged more than is necessary to try the product, we can pass on this depreciation of the product to you. So handle the product with care and make sure that it is properly packaged for return.